A last mile delivery app is the bomb in the fast-moving logistic world to ensure that everything runs smoothly and quickly. Yet, what is a last mile delivery app really efficient with? The game has a number of features that can be used to enhance it and increase the efficiency of operations, including real-time tracking or route optimization.
The optimization of routes is a game changer. Suppose the following: your drivers do not spend much time in traffic jams or unnecessary detours anymore. The application plans the most optimal routes on-the-fly, considering such aspects as road, traffic, and weather conditions. This implies your team will be able to conduct more deliveries within a short time, which will save fuel and reduce costs.
Another feature that can be a huge difference is real-time tracking. It will enable you to track every shipment and you can see where they are precisely in real time. It is not merely a monitoring feature, but can also keep the customers in the loop. They will be so delighted to be able to see their delivery in real time and know when to expect it. The result? More customer satisfaction and less Where’s my package? calls.
Embarkation inside the application is essential to efficient operations. Your drivers, dispatchers and customers should be able to communicate in real time. Whether it is a short message to inform the customer about a delay or last minute change of address this feature enables things to proceed without the danger of getting a message missed.
Other ways of streamlining operations include automated delivery notification. Rather than having your team manually inform customers of the time of the delivery, the app will automatically release certain notifications when the delivery is in progress, when it has reached, or in case of any problems. This aspect will ease the burden on customer service teams and leave customers at ease and satisfied.
